In 1986, Tavas was founded in Jerusalem as a small, family-owned cleaning company with big aspirations. From the very beginning, Tavas aimed to become a major player in the Israeli commercial cleaning world, not only to grow its own business, but also to benefit all stakeholders, including its own dedicated employees, and influence the entire cleaning profession. The company has always striven to highlight the value of diversity, present a unique identity, and drive change that transforms industry paradigms.
Tavas joined Electra FM in 2015, becoming part of Israel’s largest facility management group, and established its position as central to the activities and advanced operating model of the IFM (Integrated Facility Management) sector. At all times, the company has continued to diligently uphold its core values and inclusive policies, while also developing and improving codes of conduct and ethics at an international standard.
Today, Tavas is a family of around 3,700 employees providing professional cleaning services via 6 branches nationwide. We are immensely proud of the strong organization we have built over the years, bringing together men and women of all nationalities and communities in our shared commitment to excellence. This is what has enabled us to set the standard for cleaning throughout the country, not only for Israeli businesses, but also for the many international companies operating here.
OUR TRUTH
Since Tavas was founded, we have recognized that our status as a commercial cleaning company comes with certain important obligations towards the cleaning profession and all those who work within this industry.
Our ongoing mission is to:
Restore the cleaning profession to its true status as a cornerstone of every business and organization
Uphold and improve employee wellbeing
Promote innovation and engagement throughout the profession; and serve as agents of change within our broader society
We believe that professional, transparent, and legal conduct not only improves employee conditions, but also offers real benefits to our customers, including in ESG (Environmental, Social & Governance) terms. Tavas is also proud to be a member of Maala, a non-profit organization of businesses committed to bringing about significant changes in ESG fields.
OUR CORE VALUES
Tavas pledges to act as your trusted professional partner, respecting your business identity and work practices, and always endeavoring to promote your continued growth and success.
Even though we have become a relatively large company, we are committed to staying a service-oriented family business at heart. This is how you can be confident that you are awarding your business to a company that is aware of its social responsibilities, as outlined in our company values:
Reinforcing moral and ethical behavior at a personal and corporate level
Economic growth that also benefits our employees
Adding value to our services through diverse skills and perspectives
Fair and transparent conduct at all times
Encouraging employees’ professional development
Superior quality standards based on our dedication to this profession
In-depth industry expertise, including labor law and the employment world
Researching, identifying, and adopting advanced technologies and techniques to benefit employees and customers
Doing everything we can to protect our planet and local environment
Consistently going above and beyond for our customers’ satisfaction
OUR SERVICE JOURNEY
Our approach is based on professional onboarding and service plans adapted to the unique requirements and valid expectations of each customer. This includes clearly defining our service obligations, and detailing their scope, schedules, and the costs involved, ensuring full transparency, reliability, and peace of mind.
Experienced professional diagnosis of your cleaning needs and operational recommendation.
Detailed online work plan for each employee in every region.
Employees are supplied with the most effective and innovative cleaning equipment.
All employee needs are supported by the HR & Welfare Departments.
Feedback is collected through a VoC program and digital satisfaction surveys, and discussed at the QBR.
Professional and responsible pricing for the service and its scope in compliance with labor laws and regulations.
Onboarding and/or recruitment of new professionals, including job-specific training.
Eco-friendly principles are upheld at every stage, including the exclusive use of green cleaning materials.
Customers have instant access to information via the TavasApp cleaning service application.
Expanded and additional services prior to the major holiday periods of Passover and Rosh Hashanah.
SYNERGY WITH EXCELLENCE
Tavas is proud to be part of the multinational Electra Group, a leading company with a global presence that operates in full synergy with its subsidiaries to provide comprehensive solutions for the entire lifecycle of each project.
This unique lifecycle concept is reflected in the diverse services it offers for all project stages and aspects, encompassing many diverse buildings, facilities, and electromechanical systems, from initiation and construction to operation, maintenance, and servicing.
