The provision of consistent, continuous and dedicated cleaning services is a critical necessity for maintaining a pleasant and high-quality commercial and business environment. Cleaning services are among the most justified and in-demand outsourcing services, both from a professional-operational perspective and from a human-employment standpoint, particularly when cleaning operations are entrusted to a professional and reliable company such as Tavas.
Entrusting the cleaning function to experienced cleaning firms not only saves and streamlines management attention and resources that consume valuable time and money, but also significantly improves work quality and performance. This is due to the fact that professional cleaning companies possess broad and skilled human resources, specialized tools, machinery and equipment, extensive professional experience in solving cleaning-related issues, structured management methods and work plans, as well as empirical knowledge in assessing the required inputs. Together, these capabilities enable comprehensive and customized cleaning solutions tailored to the client’s needs, character and culture, across a wide range of industries and organizations.
Cleaning services, as a fundamental necessity for every organization, form part of the “make or buy” decision process in any enterprise and even in private households. Outsourcing is a modern management approach that has evolved alongside the globalization of markets, based on the idea of transferring non-core tasks outside the organization and retaining internal focus, direct management and development solely on core business activities, thereby ensuring that most managerial efforts and controlled resources are directed toward the productive and essential parts of the enterprise.
The operational rationale for treating cleaning as an outsourced task and assigning it to a professional provider lies in the requirement to execute and complete cleaning within a time window that suits the client, typically late in the evening or early in the morning. While organizations often face strategic dilemmas when deciding which activities to outsource, based on short- and long-term risk assessments, in the case of cleaning services there is no such dilemma. Although it is a daily and intimate service performed within the organization’s premises, outsourcing cleaning remains the unequivocally logical and effective operational choice.
Justifications for the decision to outsource cleaning services:
a. In the vast majority of cases, cleaning services are not part of the client’s core business activities.
b. The client's interest in cleaning services is limited to output — the space is either clean or not clean.
c. The client generally lacks expertise in sourcing, accessing and placing the labor force required for cleaning roles, and typically has no desire or operational capacity to deal with the challenges of managing and supporting such a workforce within a direct employer–employee relationship.
d. The client retains managerial prerogative to request the replacement of cleaning personnel at its discretion, without having to confront the employee directly or engage with workers’ representatives or unions.
e. The client can demand measurable and monitored service standards, enabling continuous improvement of service quality.
f. Outsourcing involves minimal risk of exposure or leakage of business information or trade secrets.
g. Engaging a reputable, legally compliant service provider with proven operating credentials significantly mitigates the client’s risk of violating labor rights or becoming exposed to employment-related legal liabilities.
Accordingly, we conclude that outsourcing cleaning services to an external provider best serves the client's business, financial and legal interests.
